Privacy Policy

Introduction

Welcome to http://custom-auto-painting.dentrepair-talk.com (hereinafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with relevant data protection laws. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://custom-auto-painting.dentrepair-talk.com.
All associated mobile and desktop applications.
Services offered through these platforms, such as user accounts, orders, and customer support interactions.
Any third-party services or tools integrated into our offerings (e.g., payment gateways, analytics providers).

Please note that this policy does not extend to external websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

You create an account and use our applications and services as an authorized user.
You visit our websites, including any interactive features or forms.
We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect various categories of personal data to provide and improve our services. The types of information we gather include:

Account Information: Your user name, login ID, and password (hashed and salted for security).
Payment Information: Credit card numbers, billing addresses, and payment history are collected through secure third-party payment processors.
Financial Information: We may store data related to your financial status or creditworthiness (if relevant to our services) obtained from financial institutions or credit reporting agencies.
Purchase Information: Details of products or services you have purchased, including quantities and transaction dates.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for location-based services and analytics.
Location Data: Geographic coordinates and information about your general location when using our location-enabled services.
Feedback: Responses to surveys, reviews, or feedback forms you complete.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from those platforms (with your permission).
Product Information: Details about products you have viewed or interacted with on our sites, including product codes and preferences.

We obtain this data through direct user input, automated systems (such as cookies), and third parties who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functionalities such as login, session management, and platform stability.
Preference Cookies: They remember your settings and preferences, e.g., language, display density, or marketing choices.
Analytics Cookies: Used to track visitor behavior, gather statistical data, and understand how our websites are used.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing and improving our services.
Complying with legal obligations.
Protecting our rights or property interests.

Once the data is no longer required for these purposes, we delete or anonymize it to prevent direct identification.

Security Measures

We implement robust security measures to safeguard your personal information:

Employing encryption during data transmission and at rest.
Utilizing secure third-party processors for sensitive data processing.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intentionally directed at individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: Limiting our use or disclosure of your personal data for specific purposes.
Portability: Obtaining a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
Objection: Objecting to the processing of your personal data based on legitimate interests, direct marketing, or for scientific/historical research.
Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be accessible through this page.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

Email: [email protected]
Mail: Custom Auto Painting, Privacy Team, [Street Address], [City, State, ZIP Code]